Your order will be carefully packaged and delivered to your doorstep.

• 
  Sheikh Zayed & 6th of October: Same-day delivery
  
• 
  Cairo & Giza: Delivery within 1–2 business days
  
• 
  Other governorates: Delivery within 3–4 business days
  

🚚 We ship orders daily at 2:00 PM.

Please place your order before 2:00 PM to receive it the next day.

You will receive a confirmation e-mail after placing your order with full delivery details.

Orders can be returned or exchanged within 14 days of receiving the parcel, providing they are in original resalable condition.

If your order arrives damaged, don’t worry — we’re here to help.

• 
  Please check your order upon delivery.
  
• 
  If you notice any damage, inform the delivery agent immediately and do not accept the order if possible.
  
• 
  If the damage is discovered after delivery, contact us within 24 hours of receiving your order.
  
• 
  Kindly provide clear photos or a video showing the damaged item and the packaging.
  

Once verified, we will arrange a replacement or refund according to our return policy.

Your satisfaction is always our priority. 💙🐾